Frequently Asked Questions
Everything you need to know about Spring City Star Hotels
About Our Hotel Group
What is Spring City Star Hotel Group?
Spring City Star Hotel Group (Kunming Spring City Cozy Hotel Co., Ltd.) is a boutique hotel management company based in Kunming, Yunnan. We operate three distinct properties in downtown Kunming: Spring City Star Boutique Hotel, Latte Mansion, and L’Hôtel.
Which hotels does the group manage?
We manage three unique properties:
1. Spring City Star Boutique Hotel — 150 smart rooms at the entrance of Daguan Food Street, featuring a gym, BanYin Lounge, rooftop garden, and complimentary breakfast & dinner.
2. Latte Mansion — 65 cosy rooms inside Daguan Food Street, just 100 metres from Yunda Hospital. Ideal for medical travellers and food lovers.
3. L’Hôtel — Design-forward rooms on the 17th floor of Poly Liuhe Tiancheng, offering 4K cinema projection, smart toilets, and free parking for young travellers and extended stays.
What is the brand philosophy?
Our philosophy is “Simple but not simplistic, comfortable but not costly.” We believe the joy of travel lies in the details — from AI robot butler service and Xilinmen premium bedding to complimentary dining and thoughtful amenities.
Location & Transport
How do I get to the hotels from Kunming Changshui International Airport?
Boutique Hotel & Latte Mansion: The airport is 27.6 km away. By taxi/private car: approximately 45 minutes. By metro: take Line 6 from Airport Center to Dongbu Bus Station, transfer to Line 3, exit at Panjiawan Station (Exit A). Total journey: approximately 55 minutes. The hotels are then a 348-metre walk from the station.
L’Hôtel: The airport is 28.4 km away. By metro, travel to Municipal Gymnasium Station (Shi Ti Yu Guan), approximately 200 metres from the hotel.
Which metro station is closest to each hotel?
Boutique Hotel & Latte Mansion: Panjiawan Station on Metro Line 3 (Exit A) — 348 metres. Turn right from the hotel entrance and walk straight.
L’Hôtel: Municipal Gymnasium Station (Shi Ti Yu Guan) — 200 metres; Liangjiahe Station — 720 metres.
How do I get to Cuihu Park (Green Lake) from the hotels?
From Boutique Hotel & Latte Mansion: Cuihu Park is 1.5 km away. It is a 21-minute walk or an 11-minute drive. By bus, take route 125 from Panjiawan Metro Station (Xiaoximen) to Provincial Library and walk 309 metres. Opening hours: 06:00–24:00.
From L’Hôtel: Cuihu Park is 2 km away.
How close are the hotels to Yunda Hospital?
Spring City Star Boutique Hotel sits directly across the street from Yunda Hospital (Kunming Medical University First Affiliated Hospital).
Latte Mansion is approximately 100 metres from the hospital entrance — ideal for medical travellers, caregivers, and visiting families.
L’Hôtel is located in Xishan District and is farther from Yunda Hospital.
Spring City Star Boutique Hotel
Where is the Boutique Hotel located?
Spring City Star Boutique Hotel stands at the entrance of Daguan Food Street on Xichang Road, Wuhua District, in downtown Kunming. The building is a prominent corner landmark with illuminated bilingual signage, just 424 metres from Zhuanxin Market and a 15-minute walk from Cuihu Park (Green Lake).
What room types are available?
The 150-room property offers Terrace King Rooms with private balconies, avant-garde Designer Rooms with open-concept bathrooms and projectors, Family Rooms with Peppa Pig-themed child-friendly decor, Standard Twin Rooms, and spacious King Rooms — all featuring Xilinmen latex mattresses and smart amenities.
Is breakfast included in the room rate?
It depends on your package. Some rates include a complimentary buffet breakfast with over 30 selections, from Western pastries and tropical fruit to authentic Yunnan small-pot rice noodles prepared at a live cooking station. Regardless of package, the Boutique Hotel provides a complimentary dinner buffet for all registered guests.
What smart amenities are in the guest rooms?
Rooms feature AI robot butler delivery, voice-activated controls, 4K smart TVs or ceiling projectors (in select categories), smart toilets, and ambient lighting. Designer Rooms also include open-concept vanities with illuminated round mirrors.
Is there a fitness centre?
Yes. The 24-hour fitness centre on the 3rd floor is complimentary for all guests. It includes Aeon Fitness treadmills, spin bikes, a multi-station weight machine, a tiered dumbbell rack, yoga equipment, and floor-to-ceiling windows offering city views to enjoy while exercising.
Spring City Star Hotel Latte Mansion
Where is Latte Mansion located?
38 Daguan Street, Wuhua District, Kunming — inside Daguan Food Street and directly opposite Yunda Hospital (Kunming Medical University First Affiliated Hospital), approximately 100 metres away.
How close is the hotel to Yunda Hospital?
We are about 100 metres across the street from Yunda Hospital, making us a convenient choice for medical visits, caregiver stays, and outpatient follow-ups.
What room types are available?
The hotel has 65 rooms: Taoyuanju Cosy Triple Room (Family Suite), Shuya Garden King Room, Shuxiang Sunny Twin Room, Shuya Serene Twin Room, and Taoyuanju Cosy Triple Room. All rooms feature modern furnishings and floor-to-ceiling windows.
Does the hotel serve breakfast?
No — the hotel does not operate a restaurant or serve breakfast on-site. However, we are located inside Daguan Food Street, with dozens of breakfast stalls and restaurants right downstairs.
L’Hôtel by Spring City Star
Where is L’Hôtel located?
L’Hôtel is on the 17th floor of Building 5, Poly Liuhe Tiancheng, 53 Yuchi Road, Xishan District, Kunming. It is 200 metres from Municipal Gymnasium Metro Station (Line 3), 5.9 km from Kunming Railway Station, and 28.4 km from Changshui International Airport. The hotel is adjacent to Yueyun Tiandi Shopping Mall.
What are the check-in and check-out times?
Check-in starts at 14:00 and check-out is by 12:00. The front desk is open from 09:00 to 22:00. Guests arriving after 22:00 can use self check-in with a door code sent after booking.
How does self check-in work?
After your reservation is confirmed, the hotel sends a door access code and detailed instructions to your mobile phone. You can enter the room immediately upon arrival without waiting at the front desk. Front desk staff are available from 09:00 to 22:00 for assistance.
What room types are available?
L’Hôtel offers six categories: Light Luxury King Room, Muta Designer King Room, Signature Muta Bathtub Room (flagship), Muta Designer Twin Room, Zen Elegance King Room, and Zen Elegance Twin Room. All rooms feature smart toilets, 4K projection, and rainfall showers.
Is parking available and is it free?
Yes. L’Hôtel offers free public underground parking on Level B3 of the building. You can take the elevator directly from the parking garage to the hotel on the 17th floor.
Policies & Booking
Are pets allowed?
No. Pets and service animals are not permitted at Spring City Star Boutique Hotel, Latte Mansion, or L’Hôtel.
What payment methods are accepted?
We accept cash, major credit cards, and mobile payments including WeChat Pay and Alipay. No deposit is required at Boutique Hotel or Latte Mansion. L’Hôtel also accepts domestic bank cards and all major Chinese mobile payment platforms.
What is the child policy?
At Boutique Hotel and Latte Mansion, children aged 17 and under stay free using existing beds. At L’Hôtel, children aged 16 and under stay free using existing beds; guests aged 17 and older are charged as adults. Extra beds and baby cribs are not available at any property.
How can I book directly for the best rate?
For the best direct rate, call +86-871-6522-1188 (Boutique), +86-871-6626-8666 (Latte Mansion), or +86-199-6921-7808 (L’Hôtel). You can also email reservation@springcitystar.com, scan the WeChat Official Account QR code (kmccxchotel) for mini-program booking, or book via Ctrip and Booking.com.
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